Shipping Policy

Shipping carriers

Orders are shipped using UPS or DHL, depending on the destination and service availability.

Delivery estimate

After dispatch, delivery is estimated at 3–7 business days. Delivery times may vary due to the destination, customs processing, weather, or carrier delays.

Order processing

Orders are normally processed within 1–2 business days. You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping charges

Any shipping charge or free-shipping offer will be shown clearly on the applicable product page and at checkout before payment.

Order tracking

Use the tracking number in your shipping confirmation email to follow your shipment.

Lost or damaged items

Contact our customer support team within 7 days of delivery for assistance.

Contact

Email support: support@xieguradios.com
Contact form: Contact us