Terms of service

Introduction
Welcome to XieguRadios.com, an independently operated authorized online reseller of genuine Xiegu products. XieguRadios.com is independently operated and is not the Xiegu manufacturer or Xiegu corporate website. By using this website, you agree to these Terms of Service.

1. Acceptance of Terms
By accessing or using xieguradios.com, you agree to these Terms and all applicable laws and regulations.

2. Use of Site
You agree to use this website only for lawful purposes. Unauthorized or fraudulent use may result in suspension or termination of access.

3. Intellectual Property
Unless otherwise stated, original website content is owned by the website operator. Xiegu names, logos, product marks, and other third-party trademarks belong to their respective owners and are used only to identify genuine products and our authorized reseller relationship.

4. User Accounts
If you create an account, you are responsible for maintaining the confidentiality of your login details and for activity under your account.

5. Product Information
We work to keep product descriptions, specifications, availability, images, and prices accurate. Pre-release product information may change before final production. We may correct errors or update information at any time.

6. Orders and Payments
By placing an order, you agree to pay the displayed total, including any applicable shipping charges and taxes shown at checkout. We may refuse or cancel an order for legitimate reasons, including suspected fraud, pricing errors, or product unavailability. If a paid order is cancelled, the applicable payment will be refunded.

7. Shipping and Returns
Orders are normally processed within 2 business days and sent using a tracked standard shipping service. Estimated delivery is generally 7–12 business days after dispatch. Please review our Shipping Policy and Return and Refund Policy for complete terms.

8. Warranty
Eligible Xiegu radios purchased from XieguRadios.com include an 18-month limited warranty. Warranty coverage and exclusions are explained on our Warranty Information page.

9. Limitation of Liability
To the maximum extent permitted by applicable law, the website operator is not liable for indirect, incidental, special, or consequential losses arising from use of this website or its products. Nothing in these Terms excludes rights or remedies that cannot legally be excluded.

10. Changes to Terms
We may update these Terms when necessary. Changes will be posted on this page, and continued use of the website after an update constitutes acceptance of the revised Terms.

11. Governing Law
These Terms are governed by the laws of Hong Kong. Any dispute arising from these Terms will be subject to the jurisdiction of the courts of Hong Kong, unless applicable consumer law requires otherwise.

Contact Us
For questions about these Terms, contact us at support@xieguradios.com or through our contact form.